We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. You can send feedback directly to our Office teams.įor Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.įor more information, read about how to fix Issues with fonts in Office for macOS Need more help? Text appears garbled or in a different font If not, then you can give the DNS entries a try.Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS. Of course, you can always try downloading the AutoUpdate 3.4 update manually first to see if that will work.

This solution might not be for everyone, but it’s worth a shot if you’re having a similar problem. That’s it! You should now be back in business and be able to download and install the updates. Launch any of the Office apps, then click Help > Check for Updates, then click Install. Under 'Product Information', click on Update Options-> Update Now. To do it: Go to File -> Account in PowerPoint. Now enter the following addresses: 8.8.8.8 and 8.8.4.4, then click OK. Updating PowerPoint to the latest version should solve the problem in most cases. Next, click the DNS tab and then the Add (+) button at the bottom. Launch System Preferences and go to Network > Advanced.

The not-so-obvious solution I have found for this is to use Google’s public DNS address. Either it’s a compatibility issue with OS XYosemite’s version, or Microsoft is not aware of the problem yet. It turns out the culprit was the DNS server Microsoft uses to connect to the public Internet. I even tried to download the update manually, but Microsoft’s Support page behaved unresponsive, even in alternative web browsers. Unfortunately, checking for Updates from the Help menu was not working. What did you do when the crash issue occurred, opening a.

To download the latest updates for Office 2016, I needed to have AutoUpdate version 3.4 installed. Resolve Office AutoUpdate for Mac, not Working

Microsoft powerpoint crashing on mac